Customer support
For payment or refund support, include the booking number and registered contact details.
Grievance process
- Contact support through the app, WhatsApp, phone or email and provide your booking number.
- Describe the service, payment, privacy or safety issue and attach relevant proof where available.
- Support will acknowledge and review the case, coordinate with the relevant service partner and communicate the outcome.
- Payment refunds, when approved, follow the published Cancellation & Refund Policy.
Operational address
Sevastu
Neemuch, Madhya Pradesh 458441, India
This is an operational service-area contact. Formal notices should first be sent to the email above so the correct authorised contact can acknowledge them.
Emergency notice
Sevastu support is not an ambulance, police or emergency-response line. For an immediate medical or safety emergency, call the appropriate emergency service, including 112 where applicable.
Last updated: 22 September 2026